Terms & Conditions – Maani Boutique
Please read the following terms carefully before shopping with us.
Definitions
While reading further, you may find several words with specific meanings:
- “Buyer” – The person purchasing goods from Maani Boutique.
- “Seller” – Maani Boutique, the entity selling fashion and lifestyle products.
- “Goods” – The products offered by the seller for sale on the website and other platforms.
- “List Price” – The prices displayed on the website or social media pages, subject to revision.
- “Terms & Conditions” – The policies governing the sale, exchange, and use of the website and services.
Using this website, social media platforms, or making a purchase means you agree to abide by these Terms & Conditions. Maani Boutique reserves the right to update, modify, or remove any part of these terms without prior notice.
Limitations
We carefully inspect all shipments before dispatch. However, in case of issues, please note:
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Maani Boutique is not responsible for:
- Any direct or indirect losses due to delayed delivery, miscommunication, or breach of contract.
- Any economic loss, loss of profit, or third-party issues arising from product usage.
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Order Cancellation & Acceptance:
- Maani Boutique reserves the right to accept or cancel orders without explanation.
- Placing an order confirms your agreement to these Terms & Conditions.
- Any changes to these terms require written confirmation from the seller.
Exchange & Return Policy
Maani Boutique follows a strict exchange policy under the following conditions:
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Eligibility for Exchange:
- If the product is damaged during shipping or the wrong item is received.
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Exchange Process:
- The customer must share clear pictures and videos of the damaged or incorrect item via WhatsApp at [Your WhatsApp Number].
- The request must be made within [X] days of receiving the item.
- After verification, we will process an exchange.
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Important Notes:
- The product must be unused and in its original packaging.
- No exchanges will be processed without proper photo/video proof.
- Exchanges are subject to product availability; if unavailable, we may offer an alternative or store credit.
Price, Payment & Delivery
- Prices listed are inclusive of applicable taxes unless mentioned otherwise.
- Orders will be shipped to the address provided by the buyer at checkout.
- Cash on Delivery (COD) is available for eligible orders.
- Maani Boutique reserves the right to adjust pricing due to errors or misprints.
- Orders may be declined if a buyer is found to have violated our policies.
Force Majeure
Maani Boutique shall not be held responsible for delays caused by unforeseen circumstances, including but not limited to natural disasters, strikes, transportation issues, or government regulations.
Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of [Your Country], and any legal disputes will be handled in the jurisdiction of [Your City] courts.
Membership & Account Obligations
- Users must be 18 years or older to make purchases.
- Customers are responsible for maintaining the confidentiality of their account details.
- Providing false or misleading information may result in account suspension.
Communications & Privacy
By making a purchase, you agree to receive emails, SMS, and WhatsApp messages from Maani Boutique regarding order updates and promotions. Your personal data will be used in compliance with our Privacy Policy and will not be shared with third parties for marketing purposes without consent.
Use of Website & Social Media Platforms
You agree not to:
- Post offensive, defamatory, or misleading content.
- Engage in fraudulent activities, spamming, or unauthorized promotions.
- Copy, reproduce, or use Maani Boutique’s content without permission.
Any violation of these rules may result in account suspension or legal action.
Product Description & Pricing Errors
Maani Boutique strives for accuracy in product descriptions, but we cannot guarantee complete error-free content. If a product does not match its description, it must be returned unused for exchange.
Pricing errors, if found, will be corrected, and orders may be canceled if placed at an incorrect price.
Risk of Loss & Damage
Once an order is shipped, Maani Boutique is not responsible for damage or loss during transit. However, if your item arrives damaged, please follow the Exchange Process mentioned above.
Grievance Redressal
For any issues, you can contact us at:
📞 WhatsApp: [+919826279998]
📍 Customer Support Hours: Morning 9:00 am to 07:00pm
We are committed to resolving customer concerns efficiently.
By shopping with Maani Boutique, you accept these Terms & Conditions, which may be updated periodically.
Happy Shopping! ✨